How information is handled and protected.

Information we collect

We collect information that users choose to provide when they create an account, submit a case, send a message, or request a strategy call.

• Name, email address, phone number, and account credentials
• Business, website, brand, or ownership details relevant to a request
• URLs, descriptions, evidence, and communication connected to a protection matter
• Basic technical information needed for security, diagnostics, and website operation

How information is used

• Provide account, case, contact, booking, and digital protection services
• Communicate about requests, verification, case progress, and support
• Maintain security, prevent misuse, and diagnose technical problems
• Meet legal obligations and respond to valid lawful requests
• Improve website usability and internal service processes

Why processing may be necessary

Depending on the user relationship and applicable law, processing may be based on contract performance, legitimate operational interests, legal obligations, consent, or the need to establish and respond to rights-related claims.

Service providers and disclosure

Information is not sold as a standalone product. Limited information may be shared with hosting, email, database, payment, communications, or professional service providers when needed to operate the service.

• Providers should receive only the information necessary for their role
• Information may be disclosed when required by law or a valid legal process
• Case-related information may be submitted to platforms, hosts, marketplaces, search providers, or other destinations when authorized and necessary

Data retention

Information should be retained only for as long as necessary for the purpose collected, service delivery, record keeping, dispute handling, security, and legal obligations. Actual retention periods should be documented internally before launch.

Security measures

• Access controls for administrative and case-management systems
• Encrypted transport where supported by the relevant service
• Reasonable credential, backup, and monitoring practices
• Internal access limited according to role and operational need
• Incident response and notification procedures where required

Cookies and analytics

The website may use essential storage for account sessions and may use analytics or preference tools if configured. The final policy should name the actual analytics, advertising, or consent tools deployed on the production website.

Privacy rights

• Request access to eligible personal information
• Request correction of inaccurate information
• Request deletion where no legal or operational reason requires retention
• Object to or restrict certain processing where applicable
• Request a portable copy where required by applicable law
• Withdraw consent for processing that depends on consent

International processing

Online service providers may process information in more than one country. Appropriate contractual, technical, or legal safeguards should be used where applicable.

Children's information

The service is not intended for children who cannot legally consent to the use of the service. If information from a child is identified, contact the team so the situation can be reviewed.

Privacy contact

Privacy-related requests can be sent through the website contact page or to legal@dmcaenforce.com. Identity verification may be required before fulfilling a request.